• OUR AIM IS TO TAKE THE HASSLE AND
    FRUSTRATION OUT OF LETTING OR
    MANAGING YOUR PROPERTY
  • OUR AIM IS TO TAKE THE HASSLE AND
    FRUSTRATION OUT OF LETTING OR
    MANAGING YOUR PROPERTY

Trying to find a rental property in Jersey can be like navigating a minefield. We are here to guide you from start to finish. Let’s have a chat and find out what your needs are and match you to your perfect property. We have a varied and ever-changing selection of flats, cottages and houses available to let in all price ranges. Whether you are already a resident, local, on licence or new to Jersey, you can be sure that our unparalleled service will help you find your ideal new home.

Our service doesn’t end there. Once we have found your new home, we will guide you through the letting process stage by stage.

And, once you’re settled in, we will still be available should you have a problem with the property. Our professional team of property main contractors – plumbers and electricians, plus handymen – are always on hand to ensure all problems are dealt with quickly and efficiently.

We have many happy tenants who want to share their experiences of our service with you



Testimonials



1. Your Property Search

Do you have the right to rent property in Jersey? If you move to Jersey you must get a registration card from Social Security to live and work. If you move house you will need a registration card, your status will determine the type of property that you can occupy and whether you can lease a qualified property.

Jersey is a small island but think about where you would like to live that will suit your home and work life. You may like the idea of St Ouen’s in the west but how long are you actually prepared to spend in traffic each day if you work in St Helier? What are your priorities that will make life easier for you to be close to: schools, shops or transport?

Consider your ‘must-haves’ when refining your search. This should help you separate the important things from the essentials.

Be realistic about your budget. As a guide, and without considering any savings, we would require a minimum monthly income of at least 2.5 times the monthly rental. Think about what you can afford and your monthly outgoings.

Consider when you want to move and start your search at least 6 to 8 weeks before your expected move-in date. Check with us first should you wish to lease for a shorter period than 12 months, as short lets are not at all common.

Check the length of the lease term and for lease restrictions. You might need to consider the terms for smoking and pets. Also, check if there are any rules about dealing with refuse and recycling or keeping a bike.

Our leases are commonly for 1 to 3 years, tenancies less than 12 months are uncommon, if you need a short let please call us and we will try our best to find suitable accommodation.

Click here to find out more about Residential statuses and what they mean.

2. Book in Viewings

Once you have found some properties to look at, contact us to arrange a viewing. This can be done directly from the website or by calling Jane or one of her team.

We will then accompany you to your viewing and answer any questions – viewings can be arranged for evenings and on Saturdays. It is imperative to keep focused on your important ‘must-haves’, for example is there sufficient storage space, parking and garden area? Look at the heating system; is it one that works in a way to suit your lifestyle?

What about the fixtures and fittings? Check if you are happy with them, it is unlikely you can get them changed once moved in. Think about the services connected to the property, is there a Sky dish, TV aerial socket and broadband connections?

Check who is responsible for bills and what the rent includes. Gas, electricity, oil and water costs are usually paid for by the tenant as well as the occupiers’ portion of the parish rates, but this is not always the case.

Look for smoke alarms, carbon monoxide detectors and fire certificates. Ask if there have been recent electrical compliance and safety checks and if the landlord has a current gas certificate.

3. Securing a Property

Once you have found a property you should be ready to secure it as demand continues to exceed supply of good quality flats and houses in Jersey. We suggest you are always prepared and have to hand the following:

  • A form of photographic ID (passport or driving licence with birth certificate)
  • Your registration card together with a copy of the front and back of the card to verify your right to rent
  • Proof of your address such as recent utility bills
  • Your full contact details including mobile phone, email and work number

When you have indicated your wish to proceed we will email you with a check-list of all that is required. You will need to pay a one-off administration fee of £140 + GST to cover the referencing, credit check and lease preparation for the first lessee. And £30 + GST for each additional named lessee together with a non-refundable holding fee, which is equivalent to one month’s rent and reserves the property for you pending completion of the referencing and the signing of the lease.

Click here to find out more about Registration cards.

4. References and Credit Check

Once you have paid the administration fee we immediately instruct a professional referencing company to contact you and you will be asked to complete a quick questionnaire and then the referencing process begins.

We will wish to verify the following referencing criteria: at least 3 years previous address history; landlord’s contact details and reference for any properties rented in the last 5 years; confirmation of earnings; employment; verification of no court judgements; bankruptcy or similar; confirmation of right to occupy.

If you are self-employed you may be asked to provide an accountant’s certificate, or your latest accounts/tax returns for the past 3 years. We complete some aspects of the referencing in-house which includes local credit checks and verifying your right to occupy, so we also will be in contact with you.

5. Tenancy (Lease) Agreement

Once your references have been received and checked and all parties are satisfied, we will produce your lease which is a legally binding document that sets out the terms of the tenancy. It is drawn up to ensure the rights and obligations of yourself and the landlord are clear and have to be signed by both parties.

The lease will include the amount of the rental payments and the date it becomes due, as well as who is responsible for repairs within the property. It will include details of the deposit and guarantee to be held, the rent review date and basis for review together with the inventory and condition report

Click here to find out more about Tenant and landlord rights.

Click here to find out more about Residential Tenact (Jersey) Law 2011.

6. Inventory and Condition Report

The inventory is a detailed list of contents alongside the condition of the property and its contents before you move in. It allows the landlord and tenant an opportunity to agree the condition of the property at the start of the tenancy. In doing so, the risk of any dispute at the end of the tenancy is greatly diminished. We will give this to you at check-in together with a full set of inventory photographs. You are required to sign and return this within 7 days of receipt – we recommend you thoroughly check the report before you sign it.

Click here to find out more about Condition reports for landlords and tenants.

7. Deposit

We will collect your deposit and lodge it with the my|deposits Jersey within 30 working days. You will receive a notification from my|deposits Jersey that your deposit is protected. When it comes to the end of your tenancy both you and the landlord (or agent) must authorise its release. Click here to find out more.

8. Check-in Day

By now you will have signed the lease, paid your first month’s rent (up to this point this has been held by us as a non-refundable holding fee) together with your deposit and confirmed that you have taken over the utility services for the property (electricity, gas and water).

Jane or one of her team will arrange to meet you at the property and you will be handed the keys. At this point you will have the opportunity to run through any questions. You may already have the inventory and condition report or be handed it at this stage. It is important that you check this as soon as possible and raise any queries with us as soon as possible.

At check-in we will provide you with contact numbers together with a 24/7 emergency number. Should you mislay this information, a call to our landline 01534 879999 will route you through to our out of hours duty Property Manager or give you an alternative number to contact.

9. Property Inspections

If we are managing the property for the landlord and as part of our obligations, we will carry out routine property inspections throughout the course of the tenancy, usually twice a year. We will produce a report, usually through an email form, which both you and your landlord will receive. Everyone is aware of the property's current condition and disputes can either be avoided or easily resolved this way.

If you have any maintenance issues or if anything breaks down or requires looking at, you are obliged to let us know so that we can organise contractors to attend or for us to visit the property to ensure everything is maintained in good condition for you. We will advise you if any action is needed either by yourself or the landlord.

10. Emergency Contact

We are here to help, you can always reach us . Even if you are not sure if you have a problem and you need to discuss a possible issue, do not hesitate to call or text your Property Manager direct to his mobile number, alternatively call 01534 879999, or send an email.

Should you have an emergency, even if out of normal business hours, do not hesitate to call us. Calls are monitored 24/7. If you have mislaid or forgotten the emergency number , please call 01534 879999 where you will be redirected.

You may also find it convenient to raise a maintenance request through this website, which is ideal for non-emergency property

11. What’s next?

Once nearing the end of your tenancy agreement, you will need to decide whether to stay on in your property, or whether you wish to leave, remembering to provide the relevant notice in writing. If you do want to renew your lease, then we will be in touch with you regarding this and will send you a new lease or a lease extension to sign – we will arrange a property inspection and update the inventory and condition report.

If we manage the property, we will arrange check out and collect keys from you at the property. We will complete the checkout report on or after the last day of your tenancy to ensure that the property is left in the same condition it was given to you. If the landlord manages the property, you will need to liaise directly with him to arrange a suitable time and date to meet there and to hand the keys back.

After serving your notice you'll need to ensure that the property is left in good condition in order for you to be entitled to your full deposit back. If there are no disputes, both you and landlord must agree how much should be returned to you, and then authorise release before the deposit is returned by my|deposits Jersey, usually within 5 days.

Assuming normal wear and tear, if the property is in the same condition as when you moved in, getting your deposit back should not be a problem.

You should refer to the specific terms of your lease but in general you should:

Jane Denney